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Sent to us by Margaret Robinson
It’s hard to find words nice enough to thanks people nice as you!
Who wants to wake up on Christmas morning with water coming through the ceiling? We sure didn’t plan on that, but it happened. We called the next day, and the response was rapid. Their crew was knowledgeable, concerned, and ethical. Their pricing was very fair, and the job was done quickly. Now, you’d never be able to guess that there was ever a leak. It all looks like new. Thanks so much, H2O. We appreciate you!
The Knightens Fort Mill, SC 29708
Mr. James, I’d like to take a moment to thank H2O Drying Solutions for the great job your company did on my bathroom. First, Billy came out and suggested how I could save money by going to buy my own materials. The floor was damaged and molded under the toilet and both had to be replaced. I got a quote within 24 hours. Ron Briand came to do the work and did a great job. I met with him in the morning to get him started and he called within a few hours to give me an update on what he found. The work was done in two days and is excellent. My daughter’s door was coming off the hinges in her bedroom and I had not been able to fix it. Ron must have saw it and fixed it without my even asking him. You don’t see this type of great work and service much anymore. My Mom saw the bathroom and now wants both hers done the same way. Just let me know if anyone needs a recommendation for H2O. I would be more than glad to talk to them.
thanks so much, Matt Winters Catawba, SC
The H2O people came right away and began to help with my flood problem. They were careful, helpful and encouraging as well as doing a complete job of drying out the damage, treating for mold and replacing the air ducks.
Thanks for your good service, PatR
H20 provided quick and efficient drying services at our home following a leak. They were contacted by Brother’s Plumbing after a leak in our pantry was repaired. They came promptly after the plumber left. Both members of the staff were courteous and knowledgeable. They explained all of the drying and repair options and helped us chose what was right for home. They also answered a multitude of questions our three year old son in a friendly, who was very curious about what they were doing. A humidifier was left in our home overnight and picked up bright and early the next morning. We were very satisified with our experience with H20 Drying Solutions. Thank you! Lauren Fermaglich
My sincere thanks go out to H20 and specifically Billy Blair for all his hard work in taking care of my mother’s house that recently flooded. Billy was at my house in 30 minutes the evening he received my call, assessed and handled the immediate damage, and agreed to return the following morning at 8:00 to continue the work. Billy knew I was anxious to get to my mother who had just been taken to the hospital by ambulance. He was very considerate of my situation then, and continues to work around my schedule to check the drying equipment and prepare for replacement of flooring and ceilings. I appreciate Billy’s hard work and thoughtfulness throughout this ordeal and I would highly recommend him to anyone who finds themselves in the unfortunate situation that I found myself.
I can’t thank you enough!
After the movers had packed up my home, I was to return the next morning to meet them to load the truck and leave. I arrived to the kitchen completely flooded from a valve leaking behind the refrigerator. The drywall behind the refrigerator was soaked and the water went through the floor and leaked throughout the crawl space. The buyers requested another inspection and we were told that the drywall needed to be replaced and the crawl spaced dried. There was concern that we weren’t going to close however your company came over immediately and took care of everything.
Thank you H2O Drying Solutions for a fast, professional repair, and helping to keep my house closing on schedule!
I really appreciate your company’s quick response and assistance to us with this claim. Lorne James kept me informed and presented himself in a very professional manner while at the same time dealing with a medical situation with his grandmother. It is a pleasure to work with your company.
Regards, Charlie ISAC/Universal
I just wanted to thank all of you for your fast response and absolute professionalism — Dan and I have been very pleased with not only the work that was done but also the friendliness of everyone that we have dealt with. It certainly helps to make a less than ideal situation much easier to deal with! Thank you!
Best regards,Lindsay Keagy
Your company is excellent, really, really great crew, and I will certainly be recommending them to anyone and everyone I know! Have a great day!! Barbara Richards ___________________________________________________________________________
We arrived home at 8pm from an overnight trip to find water all over our floors downstairs. We called one company we found on the web, and they promised to call us right back. After an hour, we still hadn’t heard anything. Then we called H20 Drying Solutions. Within 45 minutes, Lorne, one of the owners, was at our house assessing the situation and organizing his crew over the telephone. 15 minutes later, three more of his team arrived. Lorne told us how the process would work and suggested that my wife and kids go to a hotel to get better rest. Within about 1 hour of Lorne’s arrival, roughly 10 people were in the house taking action to pack up our kitchen, move our furniture, remove insulation from the crawlspace – all of this at around 10pm on a Saturday night. The crew stayed until 4am getting the house stabilized. They brought in 12 giant fans to start drying the water which had made it to all but one of the rooms in the first floor of our house. Billy, the team leader, was excellent, overseeing the crews and making sure that things were getting taken care of, but he patiently answered my questions and kept me up to speed on the process from start to finish. The process took several days longer than usual because of some equipment trouble, but the team was taking moisture readings and stayed until the early hours of the morning several nights making sure all was drying as it should. Carlos, one of their team members, measured the entire downstairs of the house and created a CAD drawing for the insurance company to see the full scope of impact along with room dimensions. At the end, they produced a very comprehensive report for the insurance company detailing every step and hour it took to remediate, using industry-standard insurance estimating software. The company also provides reconstruction services and provided a very detailed estimate for all of that work as well. I was amazed at the team’s quick response, their cheerfulness and camaraderie at 4am, and their kindness to our family throughout the whole ordeal. Their patience with our questions, their attention to detail, their openness and friendliness, their professionalism, and their top-notch skill and process make them THE company to call for water remediation. I hope I never need them again, but I wouldn’t even bother looking at other companies if I did. I’d call H20 Drying Solutions!
To Whom It May Concern:
Over the past several years I have had the opportunity to work with several interior and exterior contractors as well as water damage mitigation companies. We recently had the unfortunate opportunity to need both. H2O Drying Solutions came highly recommended to us thru a prior customer, I had the opportunity to speak with Clay Blount the owner, and knew from our initial conversation that all concerns and damage would be addressed quickly and more importantly all items would be completed correctly.
Lorne – I just wanted to let you know that it was a pleasure working with H2O. Casey and Eric were very professional and were a pleasure to have in my home. I loved the way they worked together…..so polite and patient with one another…..never a harsh word. I was impressed with their work ethic….wanting to insure everything was done right. They did a very good job and on top of that they have great friendly personalities (which is helpful when you have people working long hours in your home). H2O should be proud to have them. I will definitely refer you guys to friends & family should the need arise for your services.
Water damage fixed fast!!! Wet ceiling from A/C overflow.
Customer Video: Jeffrey Gitomer
Customer Video: Pam Fong
Customer Video: Chuck Evey
Customer Video: Deanna Offerdahl
Customer Video: Mrs. Monk
Customer Video: Missy Eberle
Customer Video: Clay Alexander
These guys did a fantastic job!
I called these guys in search of someone with a long fiber-optic cable to look into some ductwork because of an odd odor. They came out within an hour of being called and checked all of my vents in the area that we had smelled the bad odor. It turned out that some of my ductwork was corroded from resting on the earth in the crawlspace. They decided to look around at what the options were and give me a call with an estimate to fix the problem. They called me a few hours later with an estimate (that was very reasonable!) and said they could fix the problem the next day. The next day they came out and fixed the ductwork and completely cleaned the lining with one of their “rotobrush” systems. The air coming from the new ductwork is odor free and my system is working great. These guys performed an excellent job on work that you would not expect them to be able to do. They were on-time, on-budget and left the house clean, even after being in the dirt of the crawlspace. I would recommend their services to anyone looking for what I described above or for any water damage issues they may have - Greg
H20 was nothing less than the best!
Lorne , I just wanted to take a moment and thank you for your assistance in “putting my house back together”. I was speechless and truly helpless when you arrived to help restore my recently purchased home from some serious water damage. The professionalism exhibited by H20 was none less than the best! Thanks again for you kindness and expertise. - Sonja L. Smith
They are just really nice guys!
They came out for water damage and did fanning of the room. They drilled the holes and took off the baseboards. It was great. They were really nice and worked well with our schedule. They gave recommendations for other businesses. They are just really nice guys and they are very accommodating. -- Chandra Clouden
H20 Drying Solutions is the best company I have ever worked with since owning a home!
We did not hire H2O Drying Solutions, our pet sitter did. We received a call from our pet sitter, while we were in Athens, Greece, telling us that she had come to take care of our cats and found a flood situation in our home after our upstairs toilet tank overflowed for more than a day. Our first experience with H2O Drying Solutions was talking to Lorne James, long-distance, trying to understand what kind of damage we were going to come home to. From that first phone call until the day that their work was completed, Lorne was accessible, patient, incredibly knowledgeable and helpful. I can’t think of anything more nerve-wracking than hearing about a flood while thousands of miles away from home, but Lorne did a great job explaining the damage to us honestly, and telling us what he would be doing to correct it. We returned home after our late flight to find all of our furniture moved from one side of the house to another. The house was filled with drying equipment and blowers. The ceiling in our bathroom had to be removed, as did a couple of small walls. The rest, Lorne was able to dry intact. Expecting “Armageddon” when we returned, I was pleasantly surprised to find that it looked more like we were in the midst of a remodel. H2O Drying Solutions apparently arrived right after our pet sitter called, and they made such quick work of moving all of our belongings that none of our personal items were damaged. I found this absolutely astounding. Lorne showed up early the morning after our arrival home and walked us through the situation, explaining everything he was doing and what the actual damage would likely be once he was done. Just as importantly, Lorne worked directly with our insurance adjuster, who visited to assess the damage before we even landed in the U.S. He continued to work with our adjuster, and also independently lined up a contractor and hardwood flooring person to work with our insurance, provide estimates and begin the reconstruction after his work was done. Lorne always went above and beyond to answer our questions, including our first evening back when I was concerned at how hot the temperature had gotten in our house. And he was incredibly considerate too: they had to put 2 horse-trailer sized trailers in our driveway while we were away to support their work, which blocked one of our cars in the garage. When he realized this, Lorne made a special trip out to our house and spent a half hour with me, moving the trailers and helping me back our 2nd car out of the garage so we had the use of both cars while they were on-site. We were very fortunate that we had an amazing pet sitter who knew to call H2O Drying Solutions. I don’t think we could have found a better company to work with. I hope, for our home’s sake, that we never are in need of their services again, but H2O Drying Solutions is the best company I have ever worked with since owning a home. We owe them a great deal. - Catherine Reid
The H2O team exceeded our expectations.
I did not know what to expect considering we had never had this problem before. The H2O team remedied our water issues in an extremely professional, efficient manner, and also worked with my insurance carrier to insure we had limited follow up. Thank you, H2O! - Jeff Conyers