The H2O people came right away and began to help with my flood problem. They were careful, helpful and encouraging as well as doing a complete job of drying out the damage, treating for mold and replacing the air ducks.
Mr. James, I’d like to take a moment to thank H2O Drying Solutions for the great job your company did on my bathroom. First, Billy came out and suggested how I could save money by going to buy my own materials. The floor was damaged and molded under the toilet and both had to be replaced. I got a quote within 24 hours. Ron Briand came to do the work and did a great job. I met with him in the morning to get him started and he called within a few hours to give me an update on what he found. The work was done in two days and is excellent. My daughter’s door was coming off the hinges in her bedroom and I had not been able to fix it. Ron must have saw it and fixed it without my even asking him. You don’t see this type of great work and service much anymore. My Mom saw the bathroom and now wants both hers done the same way. Just let me know if anyone needs a recommendation for H2O. I would be more than glad to talk to them.
H2O provided quick and efficient drying services at our home following a leak. They were contacted by Brother’s Plumbing after a leak in our pantry was repaired. They came promptly after the plumber left. Both members of the staff were courteous and knowledgeable. They explained all of the drying and repair options and helped us chose what was right for home. They also answered a multitude of questions our three year old son in a friendly, who was very curious about what they were doing. A humidifier was left in our home overnight and picked up bright and early the next morning. We were very satisfied with our experience with H2O Drying Solutions.
My sincere thanks go out to H2O and specifically Billy Blair for all his hard work in taking care of my mother’s house that recently flooded. Billy was at my house in 30 minutes the evening he received my call, assessed and handled the immediate damage, and agreed to return the following morning at 8:00 to continue the work. Billy knew I was anxious to get to my mother who had just been taken to the hospital by ambulance. He was very considerate of my situation then, and continues to work around my schedule to check the drying equipment and prepare for replacement of flooring and ceilings. I appreciate Billy’s hard work and thoughtfulness throughout this ordeal and I would highly recommend him to anyone who finds themselves in the unfortunate situation that I found myself.
I can’t thank you enough!
After the movers had packed up my home, I was to return the next morning to meet them to load the truck and leave. I arrived to the kitchen completely flooded from a valve leaking behind the refrigerator. The drywall behind the refrigerator was soaked and the water went through the floor and leaked throughout the crawl space. The buyers requested another inspection and we were told that the drywall needed to be replaced and the crawl spaced dried. There was concern that we weren’t going to close however your company came over immediately and took care of everything.
Thank you H2O Drying Solutions for a fast, professional repair, and helping to keep my house closing on schedule!
I really appreciate your company’s quick response and assistance to us with this claim. Lorne James kept me informed and presented himself in a very professional manner while at the same time dealing with a medical situation with his grandmother. It is a pleasure to work with your company.
I just wanted to thank all of you for your fast response and absolute professionalism — Dan and I have been very pleased with not only the work that was done but also the friendliness of everyone that we have dealt with. It certainly helps to make a less than ideal situation much easier to deal with! Thank you!
Your company is excellent, really, really great crew, and I will certainly be recommending them to anyone and everyone I know! Have a great day!!
We arrived home at 8pm from an overnight trip to find water all over our floors downstairs. We called one company we found on the web, and they promised to call us right back. After an hour, we still hadn’t heard anything. Then we called H2O Drying Solutions. Within 45 minutes, Lorne, one of the owners, was at our house assessing the situation and organizing his crew over the telephone. 15 minutes later, three more of his team arrived. Lorne told us how the process would work and suggested that my wife and kids go to a hotel to get better rest. Within about 1 hour of Lorne’s arrival, roughly 10 people were in the house taking action to pack up our kitchen, move our furniture, remove insulation from the crawlspace – all of this at around 10pm on a Saturday night. The crew stayed until 4am getting the house stabilized. They brought in 12 giant fans to start drying the water which had made it to all but one of the rooms in the first floor of our house. Billy, the team leader, was excellent, overseeing the crews and making sure that things were getting taken care of, but he patiently answered my questions and kept me up to speed on the process from start to finish. The process took several days longer than usual because of some equipment trouble, but the team was taking moisture readings and stayed until the early hours of the morning several nights making sure all was drying as it should. Carlos, one of their team members, measured the entire downstairs of the house and created a CAD drawing for the insurance company to see the full scope of impact along with room dimensions. At the end, they produced a very comprehensive report for the insurance company detailing every step and hour it took to remediate, using industry-standard insurance estimating software. The company also provides reconstruction services and provided a very detailed estimate for all of that work as well. I was amazed at the team’s quick response, their cheerfulness and camaraderie at 4am, and their kindness to our family throughout the whole ordeal. Their patience with our questions, their attention to detail, their openness and friendliness, their professionalism, and their top-notch skill and process make them THE company to call for water remediation. I hope I never need them again, but I wouldn’t even bother looking at other companies if I did. I’d call H2O Drying Solutions!
To Whom It May Concern:
Over the past several years I have had the opportunity to work with several interior and exterior contractors as well as water damage mitigation companies. We recently had the unfortunate opportunity to need both. H2O Drying Solutions came highly recommended to us thru a prior customer, I had the opportunity to speak with Clay Blount the owner, and knew from our initial conversation that all concerns and damage would be addressed quickly and more importantly all items would be completed correctly.
Mr. Blount, his associates and his product are both professional and caring. I have received countless compliments from our guests, our owner’s representative and our corporate regional team. The value, aesthetics and piece of mind that a truly competent and professional vendor such as H2O Drying Solutions offers is both rare and refreshing in the current business environment.
In summation, our relationship with H2O Drying Solutions is that of a service partner. Utilizing their services will establish the benchmark for your other vendor’s to meet.
