These guys did a fantastic job!
I called these guys in search of someone with a long fiber-optic cable to look into some ductwork because of an odd odor. They came out within an hour of being called and checked all of my vents in the area that we had smelled the bad odor. It turned out that some of my ductwork was corroded from resting on the earth in the crawlspace. They decided to look around at what the options were and give me a call with an estimate to fix the problem. They called me a few hours later with an estimate (that was very reasonable!) and said they could fix the problem the next day. The next day they came out and fixed the ductwork and completely cleaned the lining with one of their “rotobrush” systems. The air coming from the new ductwork is odor free and my system is working great. These guys performed an excellent job on work that you would not expect them to be able to do. They were on-time, on-budget and left the house clean, even after being in the dirt of the crawlspace. I would recommend their services to anyone looking for what I described above or for any water damage issues they may have
H2O was nothing less than the best!
Lorne , I just wanted to take a moment and thank you for your assistance in “putting my house back together”. I was speechless and truly helpless when you arrived to help restore my recently purchased home from some serious water damage. The professionalism exhibited by H2O was none less than the best! Thanks again for you kindness and expertise.
They are just really nice guys!
They came out for water damage and did fanning of the room. They drilled the holes and took off the baseboards. It was great. They were really nice and worked well with our schedule. They gave recommendations for other businesses. They are just really nice guys and they are very accommodating.
The H2O team exceeded our expectations.
I did not know what to expect considering we had never had this problem before. The H2O team remedied our water issues in an extremely professional, efficient manner, and also worked with my insurance carrier to insure we had limited follow up.
H2O Drying Solutions is the best company I have ever worked with since owning a home!
We did not hire H2O Drying Solutions, our pet sitter did. We received a call from our pet sitter, while we were in Athens, Greece, telling us that she had come to take care of our cats and found a flood situation in our home after our upstairs toilet tank overflowed for more than a day. Our first experience with H2O Drying Solutions was talking to Lorne James, long-distance, trying to understand what kind of damage we were going to come home to. From that first phone call until the day that their work was completed, Lorne was accessible, patient, incredibly knowledgeable and helpful. I can’t think of anything more nerve-wracking than hearing about a flood while thousands of miles away from home, but Lorne did a great job explaining the damage to us honestly, and telling us what he would be doing to correct it. We returned home after our late flight to find all of our furniture moved from one side of the house to another. The house was filled with drying equipment and blowers. The ceiling in our bathroom had to be removed, as did a couple of small walls. The rest, Lorne was able to dry intact. Expecting “Armageddon” when we returned, I was pleasantly surprised to find that it looked more like we were in the midst of a remodel. H2O Drying Solutions apparently arrived right after our pet sitter called, and they made such quick work of moving all of our belongings that none of our personal items were damaged. I found this absolutely astounding. Lorne showed up early the morning after our arrival home and walked us through the situation, explaining everything he was doing and what the actual damage would likely be once he was done. Just as importantly, Lorne worked directly with our insurance adjuster, who visited to assess the damage before we even landed in the U.S. He continued to work with our adjuster, and also independently lined up a contractor and hardwood flooring person to work with our insurance, provide estimates and begin the reconstruction after his work was done. Lorne always went above and beyond to answer our questions, including our first evening back when I was concerned at how hot the temperature had gotten in our house. And he was incredibly considerate too: they had to put 2 horse-trailer sized trailers in our driveway while we were away to support their work, which blocked one of our cars in the garage. When he realized this, Lorne made a special trip out to our house and spent a half hour with me, moving the trailers and helping me back our 2nd car out of the garage so we had the use of both cars while they were on-site. We were very fortunate that we had an amazing pet sitter who knew to call H2O Drying Solutions. I don’t think we could have found a better company to work with. I hope, for our home’s sake, that we never are in need of their services again, but H2O Drying Solutions is the best company I have ever worked with since owning a home. We owe them a great deal.
Over the past several years I have had the opportunity to work with several interior and exterior contractors as well as water damage mitigation companies. We recently had the unfortunate opportunity to need both. H2O Drying Solutions came highly recommended to us thru a prior customer, I had the opportunity to speak with Clay Blount the owner, and knew from our initial conversation that all concerns and damage would be addressed quickly and more importantly all items would be completed correctly.
Mr. Blount, his associates and his product are both professional and caring. I have received countless compliments from our guests, our owner’s representative and our corporate regional team. The value, aesthetics and piece of mind that a truly competent and professional vendor such as H2O Drying Solutions offers is both rare and refreshing in the current business environment.
In summation, our relationship with H2O Drying Solutions is that of a service partner. Utilizing their services will establish the benchmark for your other vendor’s to meet.
I wanted to let you know, also, that your employees that came to my house were super professional and efficient. I sent a note on line that I and my contractor were very impressed with the quality of work that they did. I would recommend your company to anyone that asked. Andrew, Raymond and another (who I don’t remember his name) were the utmost professional and caring guys and explained what they were doing and why. I hope that all your people are like that.
